June 16, 2025

Non Emergency Patient Transport – Trusted Care and Safe Journeys with 365 Group

At 365 Group, we are proud to deliver outstanding medical travel solutions across the UK. Our tailored Non Emergency Patient Transport service ensures patients receive secure, compassionate, and medically supervised travel, even when it’s not an urgent situation. With specialist support and advanced planning, we bring healthcare mobility to those who need it most.
Combining medical reliability with patient dignity, we help individuals reach appointments, treatments, and hospital discharges without stress. Whether managing chronic illness or short-term recovery, our transport ensures peace of mind and safety at every mile.

What Is Non Emergency Patient Transport and Why It Matters?

Non Emergency Patient Transport is a vital healthcare solution for individuals who need clinical supervision while travelling, though not in immediate danger. This service is ideal for those with restricted mobility, chronic conditions, or post-surgical care needs who still require medical attention during transfers.
Patients often rely on this solution for scheduled appointments such as chemotherapy, dialysis, or physiotherapy. At 365 Group, we deliver every journey with expertise, care, and equipment that meets national safety standards. By offering a high-quality alternative to emergency ambulance services, we help reduce NHS pressure while ensuring patients are treated with dignity and precision.

Our Extensive Coverage Areas

Our Key Medical Transport Services

Each service we offer is designed with patient safety, reliability, and comfort at its core. Our team is medically trained and equipped to handle a variety of travel scenarios.

Secure Patient Transport

Our secure patient transport service offers scheduled, non-urgent transfers with trained personnel and fully equipped vehicles. Ideal for outpatient appointments, hospital discharges, or ongoing treatments, this service ensures that patients who cannot travel independently still reach healthcare facilities safely and on time.

High Dependency and Urgent Care

For patients who need continuous observation during travel, our high dependency and urgent care transport includes on-board monitoring, emergency equipment, and clinical staff. It’s ideal for time-sensitive transfers or patients in fragile health, ensuring care continuity route between hospitals or specialised clinics.

Medical Repatriation

When a patient needs to return to the UK after medical treatment or illness abroad, our medical repatriation service handles everything—from international coordination and flight support to home or hospital drop-off. We work closely with overseas providers to guarantee safe and seamless patient returns.

Event Medical Cover

Public and private events can’t afford to overlook health and safety. Our event medical cover service provides trained responders, on-site first aid stations, and mobile medical units to support any event. Whether it’s a corporate gathering or music festival, we ensure medical readiness at all times.

Why Choose 365 Group for Medical Transport?

Choosing a patient transport provider is more than selecting a service—it’s entrusting someone with your health and wellbeing. At 365 Group, we understand the emotional and physical stress involved in medical journeys, especially for vulnerable individuals. That’s why our services are designed to remove uncertainty, ease anxiety, and deliver care at every step.

Expert-Led Medical Support

Our team includes medically trained staff who offer genuine, hands-on care during each journey. Whether it’s a basic transfer or a high-dependency case, our crew is equipped to respond professionally and compassionately.

Purpose-Built Vehicles for Comfort and Safety

We invest in specialist vehicles that go far beyond ordinary transport. From adjustable stretchers to secure wheelchair harnesses, every detail ensures clinical-level safety and passenger comfort.

Extensive Northern Coverage with Local Teams

With active units across Yorkshire, Greater Manchester, and Lancashire, we bring local knowledge together with national scale. This means faster response times and a more personalised service.

Transparent Pricing, No Hidden Charges

We believe in complete clarity. All pricing is fair, competitive, and provided upfront—no surprises, no complications. We also support NHS contracts, insurance work, and private clients alike.

Available 24/7 – Even When Others Aren’t

Emergencies may not apply, but reliability still matters. We’re on call every day of the week, with round-the-clock coordinators and responsive staff who never leave you waiting.

Frequently Asked Questions (FAQs)

Q1: Who should use Non Emergency Patient Transport?

This service is suitable for individuals who need medical assistance while travelling but are not in critical condition. Patients attending regular hospital visits, check-ups, or rehabilitation sessions often use this service. It’s ideal for those with mobility challenges, chronic illness, or post-operative needs. The goal is to provide safe, comfortable and medically compliant travel support.

Q2: Can family members travel with the patient?

Yes, we allow family members or carers to accompany the patient on most journeys. This helps ensure emotional support and eases communication between staff and families. Advance notice is recommended so we can make suitable arrangements for space and care. We aim to create a calming, family-friendly experience from start to finish.

Q3: How do I book your services?

Booking is quick and can be done via our website or through our dedicated phone line.
Our team is available 24/7 to assist with scheduling and answer any transport queries.
We recommend booking in advance to ensure vehicle and staff availability.
However, we also accommodate urgent requests whenever possible.

Q4: Do you transport wheelchair users or bed-bound patients?

Yes, our fleet is specially equipped to carry wheelchair-bound and stretcher patients safely.
We use hydraulic lifts, ramps, and adjustable beds to support all physical conditions.
Staff are trained to assist with safe boarding, positioning, and care throughout the journey.
Your comfort and safety are our top priorities, regardless of mobility needs.

Q5: Are your staff medically qualified?

Absolutely. Our transport staff include nurses, paramedics, and trained care professionals.
They are skilled in monitoring vital signs and managing various health conditions en route.
All members undergo regular training to maintain high clinical standards.
You’re in expert hands every step of the way with 365 Group.

Take the Next Step Toward Safer, Dignified Medical Travel

In moments of medical need, nothing matters more than knowing you’re in safe, caring hands. At 365 Group, our Non Emergency Patient Transport services are built on compassion, professionalism, and a promise to deliver safety with every journey.
We are more than just a transport service. We are your partners in continuity of care, helping you or your loved one stay connected to critical medical services and routine health support. With experienced teams, medical-grade vehicles, and genuine compassion, we handle the logistics—so you can focus on healing, living, and being cared for properly.
If you or a loved one needs reliable medical transport—whether across town or across counties—get in touch today. Let us be your trusted partner in care.