How to set up Virgin Hub 5?

Read and follow the latest guide to set up the Virgin Media Hub5 Router. In this guide, we will explain easy-to-use methods that will help you to configure the device flawlessly.

Install the Virgin Hub 5 Router Physically

If you purchase a new hub, then physical setup is the first process. Here we provide easy steps to set the hardware: 

1. Position the router at the mid-location of the house. 
2. Take an Ethernet cable and connect the router to the modem. 
3. After that use the power adapter and give power to the hub. 
4. After installation, configure Virgin Media Hub 5 router using the information in given sections. 

Configuration 

To configure Hub as router, you can use the Virgin Media’s web interface or the Virgin Media mobile app. We explain both the methods in detail below: 

Using Web Interface

In this method, you need to use the web browser to configure the Virgin Media Hub 5 via web interface. 

1. Attach computer or any other device to the router. 
2. Access web browser and insert the 192.168.0.1 into the address bar. 
3. A login window will open. 
4. Put the default login username and password given on the label of the router. 
5. Click on the Login button and enter the web interface of the router. 
6. Set the new SSID and password for the Hub 5 on this interface. 

Manage several settings on this interface such as changing admin login details, updating firmware, changing SSID and password, and many more. 

Configuration via Virgin Media App 

To access the setup page of the Virgin Media Hub 5 on the Virgin Media App, download the Virgin Media App. Steps are: 

1. Download the Virgin Media Connect App. 
2. Turn off the cellular data of the mobile device. 
3. Connect the Smartphone to the Hub router. 
4. Open the app and login via default login credentials.
5. You can also create a New Account. 
6. After that enable Two-factor authentication. (as per your choice)
7. When you complete the login, follow the onscreen instructions on the app. 

This way you can configure your Virgin Media Hub 5 via Mobile app, and complete your Virgin Media Hub 5 setup. 

How to Enable Modem Mode? 

If you don’t have a Modem, there is a feature in Hub. You can work the Hub 5 both as a router and modem. But to do this, you need to enable the Modem Mode of the Hub 5. Steps to Enable Modem Mode: 

1. Access the web interface of the Virgin Hub 5 using the information in Web Interface Section. 
2. Here locate the Modem Mode option at the left side of the dashboard. 
3. Click on it, and check in the Enable Modem Mode option. 
4. After this click on Apply Changes button. 
5. Your Hub 5 router is going to restart. 
6. After restart, your router is changed to a Modem router. 

In Modem Mode, you can connect Hub 5 directly to the coaxial port and connect to the internet without using a separate modem.

Conclusion

This article guides a user how to setup Virgin Media Hub completely. All the sections and related steps are easy to understand. Follow the process; in case you get stuck at any point , you should consult Virgin Media technicians.

FAQs 

How to Enable 2.4 GHz Band in Virgin Media Hub 5? 

Access the web interface of the Hub 5 and navigate to the Advanced settings. Here select any one band or turn it on. But for the best result, turn on both bands. 

Can I connect another router with Virgin Media Hub 5? 

Yes, you can connect any router with Virgin Media Hub 5. But for this, you need to enable the Modem Mode of the Hub 5. 

How to Reset Virgin Media Hub 5? 

To reset the Virgin Media Hub 5, take a paper clip and insert it into the reset pinhole. Press this pin for 10-20 seconds. The reset process will begin.

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