The Ultimate Guide to Resolve QB payroll Update Error PS038
June 20, 2024

The Ultimate Guide to Resolve QB payroll Update Error PS038

Are you not able to launch your payroll update in the QuickBooks application? Rest assured, this block will guide you through all the potential factors that can lead to payroll failure in QuickBooks. Here, you will explore the steps you must take to resolve this issue efficiently. You can encounter the error code PS038 while performing various functions in the QB software, such as running payrolls or downloading text table updates. These errors can reoccur, and the user can have a hard time dealing with them. But don’t worry; with an expert troubleshooting guide, you can get rid of this payroll error  PS038 instantly.

If you encounter an unexpected issue or difficulty while following the blog, you must immediately dial +1(800) 780–3064 and talk with a QuickBooks Assistance Team member. Your call will be answered by a QuickBooks professional. 

Basic Factors Leading to QB Update Error PS038

You get an “online to send” message when your paychecks get stuck. To eliminate this error, you must understand its causes. The potential causes are:

  1. The outdated version of the QuickBooks application will not let you download the new updates of payroll and the software itself.
  2. Another triggering factor can be your damaged company files.
  3. You encounter error code PS038 while updating due to unstable internet or insufficient bandwidth. 

After discovering the causes, you can now execute troubleshooting steps to enable your QuickBooks and payroll updates.

Troubleshooting Tricks to Fix QB Error PS038

You cannot update or access payroll if QuickBooks is outdated. Here is how you must update QuickBooks Desktop:

Resolution 1: Get the Latest Software Update

Updating the software is helpful in fixing a few common problems with the software and enables new features and improvements. Hence it is a quick and efficient resolution  which you can apply. Update QuickBooks Desktop like this: 

  1. Launch QuickBooks Desktop. 
  2. Then launch the Product Information window by clicking the F2 key from the keyboard.
  3. Check your current QuickBooks version.
  4. Then, download the latest version available.
  5. After download completion, click on the button Update Available on the status bar.
  6. Hit the Install Now option to begin the installation process for the update download.
  7. Allow the installation process to complete properly by giving its due time.
  8. After the above steps are complete, launch QuickBooks again, and back up your company file data.

Now try to update the payroll tax table but if you still can’t then move to the next resolution technique.

Resolution 2: Send Your Payroll Data

After performing the above steps. Send the payroll data or usage data like so:

  1. Navigate to the Employees option.
  2. Select My Payroll Service.
  3. Now select Send Usage Data and if the option doesn’t appear, then move to the next step.
  4. Again click Employees, and then Send Payroll Data.
  5. In the Send/Receive Payroll Data window, hit the Send All option. 
  6. Enter your payroll service pin if prompted.

The blog aims to guide the users navigate QuickBooks error code PS038. This error occurs while accessing tax tables in the software due to the reasons given above. Then, there are troubleshooting techniques that help you access and update payroll successfully. Contact QuickBooks Professional Team by dialing +1(800) 780–3064 if you need further assistance.

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